Awesome job Tabitha!!
March 22, 2013

Below is a direct comment from a customer who witnessed a fantastic job done by Tabitha.  This is an unedited comment:

While waiting in line, it became clear that the customer in front of me was mentally disabled. She had brought back two burgers that were not what she wanted and was having difficulty explaining what she did want. Your cashier (Tabitha F) was incredibly kind, patient, and reassuring during her exchange with the customer. It would have been so easy to slip into ugliness and show disdain for and frustration with this customer. But she did the exact opposite and created a positive experience. Two minute interactions such as this allow for so little compassion, I think it’s admirable that Tabitha was able to create this wonderful atmosphere in your store. Congratulations on a great hire.